We know utilities.

We provide business and technology expertise to help make and implement better data-driven decisions that positively impact your customers, your bottom line, and our planet. Our management consulting services feature expert advice and guidance in strategy, solution assessment, and implementation, including multiyear program management for new technology, grid reliability, and customer experience initiatives.

Focused exclusively on utilities at all levels of the organization

Industry-leading research, data science, and consulting capabilities

Experience serving 500+ electric, gas, and water utilities

450+ expert resources

100% vendor neutral for an unbiased and reliable viewpoint

Relationships with MBE- and WBE-certified businesses to ensure you meet supplier diversity goals

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Why E Source?

As your utility prepares to reap the benefits of digitization, E Source’s experienced leadership will help you set a winning strategy for your systems and your organization. If you decide to replace a mission-critical system, we’ll work as an extension of your team to ensure a smooth implementation. You’ll get the system and functionality you paid for and the assurance that your organization is prepared to adopt the new solution—on time, within scope, and within budget.

Reliability

Financial stability

Equitable service

Environmental responsibility

Delivering safe, continuous, consistent service in the face of increasing volatility caused by climate change, including extreme weather, drought, and fire.

Maintaining a bottom line that allows for capital and operational expenditures while enabling innovation and giving back to our communities.

Ensuring programs and services are available to all, especially those customers who are often disproportionately impacted by societal events.

Decarbonizing operations, reducing emissions, eliminating water leaks, increasing electrification, and finding efficiencies.

We focus on technology innovation and delivery, including:

Program management and governance

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Business architecture and delivery assurance

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Organizational change management and communications

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Technology requirements, vendor selection, and contracting

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Data governance, lifecycle management, and KPIs

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Strategy and Assessment

We’ll use data to help you determine whether to maintain, upgrade, or replace your existing systems

Software and System
Integrator Selection

We’ll manage the selection
process to ensure that your
interests are protected
under contract

Project Implementation Leadership

Our experienced team will use our proven methodology to oversee implementation on your behalf and provide leadership throughout the project

Strategy and Assessment

We’ll use data to help you determine whether to maintain, upgrade, or replace your existing systems

Software and System
Integrator Selection

We’ll manage the selection
process to ensure that your
interests are protected
under contract

Project Implementation Leadership

Our experienced team will use our proven methodology to oversee implementation on your behalf and provide leadership throughout the project

Digital transformation assessment

Systems assessments and
analysis

Cloud advisory

Risk assessment

Requirements analysis

Organizational readiness

Business case development

Cybersecurity services

RFP development

Scoring management

Demonstration script development

System integrator implementation methodology evaluation

Pricing analysis

Service-level agreements (cloud or hosted deployments)

Statement of work development

Contract negotiations

Program management

Project management

Project quality readiness

Testing leadership

Automation engineering

Training leadership

Organizational change management

Project scheduling management

Business process design

Post implementation evaluation

How we help utilities save the world

Procuring a reliable network-as-a-service vendor to support an AMI implementation

E Source’s detailed systems knowledge and vast experience with major utility operational technology solutions helped WaterOne maximize its investments while minimizing costs. With E Source on its team, WaterOne successfully procured the right NaaS solution for its AMI program, enabling the utility to focus on enhanced customer service and efficiency programs instead of the daily operations of maintaining the network.

Achieving customer satisfaction goals with a deliberate approach to customer experience investments

E Source helped the utility measure and improve CSAT across multiple business units, channels, and customer segments. E Source identified leading indicators of satisfaction that would have the greatest impact and helped the utility create an actionable plan to monitor and improve ongoing performance of CSAT-focused activities.

Upgrading a CIS and MDMS to provide an evolved, reliable, and efficient customer experience

E Source remains a supportive guide as the municipality continues improving its customer service and systems after implementation. E Source looks forward to helping the municipality implement a work and asset management system, a continuation of the utility’s mission of developing a one-stop shop for customers.

Validating water audits to meet annual water loss reporting requirements in California

Water utilities and agencies that participate in a validation session with our experts get a thorough review of their water audit. They also receive guidance on how to improve water audit accuracy and insight into system efficiency.

Expert Utility Consulting

Develop and execute strategies that enhance innovation, efficiency, and customer experience.

For nearly 40 years, we’ve helped the utility companies across the US and Canada with our solution assessment, strategy, and implementation services. Our experts draw on your organization’s size, focus areas, and context to create customized solutions designed to achieve your business goals.

Delivering safe, continuous, consistent service in the face of increasing volatility caused by climate change, including extreme weather, drought, and fire.

Maintaining a bottom line that allows for capital and operational expenditures while enabling innovation and giving back to our communities.

Ensuring programs and services are available to all, especially those customers who are often disproportionately impacted by societal events.

Decarbonizing operations, reducing emissions, eliminating water leaks, increasing electrification, and finding efficiencies.

Strategy and Assessment

We’ll use data to help you determine whether to maintain, upgrade, or replace your existing systems

Software and System
Integrator Selection

We’ll manage the selection
process to ensure that your
interests are protected
under contract

Project Implementation Leadership

Our experienced team will use our proven methodology to oversee implementation on your behalf and provide leadership throughout the project

Strategy and Assessment

We’ll use data to help you determine whether to maintain, upgrade, or replace your existing systems

Software and System
Integrator Selection

We’ll manage the selection
process to ensure that your
interests are protected
under contract

Project Implementation Leadership

Our experienced team will use our proven methodology to oversee implementation on your behalf and provide leadership throughout the project

How we help utilities save the world

We’re on your team

Let’s schedule a time to discuss your challenges and how E Source can help.

© 2024 E Source Companies LLC. All rights reserved - Privacy Policy

Develop and execute strategies that enhance innovation, efficiency, and customer experience

Expert Utility Consulting

Develop and execute strategies that enhance innovation, efficiency, and customer experience.

For nearly 40 years, we’ve helped the utility companies across the US and Canada with our solution assessment, strategy, and implementation services. Our experts draw on your organization’s size, focus areas, and context to create customized solutions designed to achieve your business goals.

Delivering safe, continuous, consistent service in the face of increasing volatility caused by climate change, including extreme weather, drought, and fire.

Maintaining a bottom line that allows for capital and operational expenditures while enabling innovation and giving back to our communities.

Ensuring programs and services are available to all, especially those customers who are often disproportionately impacted by societal events.

Decarbonizing operations, reducing emissions, eliminating water leaks, increasing electrification, and finding efficiencies.

Strategy and Assessment

We’ll use data to help you determine whether to maintain, upgrade, or replace your existing systems

Software and SystemIntegrator Selection

We’ll manage the selectionprocess to ensure that yourinterests are protectedunder contract

Project Implementation Leadership

Our experienced team will use our proven methodology to oversee implementation on your behalf and provide leadership throughout the project

Strategy and Assessment

We’ll use data to help you determine whether to maintain, upgrade, or replace your existing systems

Software and SystemIntegrator Selection

We’ll manage the selectionprocess to ensure that yourinterests are protectedunder contract

Project Implementation Leadership

Our experienced team will use our proven methodology to oversee implementation on your behalf and provide leadership throughout the project

How we help utilities save the world

We’re on your team

Let’s schedule a time to discuss your challenges and how E Source can help.

© 2024 E Source Companies LLC. All rights reserved - Privacy Policy

Develop and execute strategies that enhance innovation, efficiency, and customer experience

Software and System
Integrator Selection

We’ll manage the selection
process to ensure that your
interests are protected
under contract

Software and System
Integrator Selection

We’ll manage the selection
process to ensure that your
interests are protected
under contract